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Career Opportunities

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The Canadian Centre on Substance Abuse (CCSA) provides national leadership to reduce alcohol and other drug-related harms. We bring people and knowledge together to improve the health and safety of Canadians, famili​es and communities.

CCSA welcomes applications from people with disabilities. Accommodations are available upon request for candidates during all aspects of the selection process.

CCSA has the following exciting and rewarding career opportunities in Ottawa:

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Position Title: Executive Assistant to CEO

Reports to: Chief Executive Officer

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians.

A non-governmental organization (NGO) with a national focus, CCSA's vision is for a healthier Canadian society where evidence transforms approaches to substance use.

The Executive Assistant to the CEO is responsible for managing the day-to-day administrative requirements of the CEO to help ensure the smooth management of the overall organization by providing senior administrative support to the CEO.

Responsibilities

  • Manage the CEO's daily activities

  • Maintain the CEO's calendar and schedule of events by assessing priorities and scheduling meetings

  • Facilitate communication between members of the Board and the CEO

  • Brief the CEO on the priority of issues, meetings and upcoming events including presentations

  • Manage the development and flow of documents and correspondence for review and approval by the CEO

  • Follow up on outstanding action items that have been delegated to staff from the CEO

  • Complete and submit entries for the purpose of tracking activities/goals/objectives by the Executive Office as well as presentations made

  • Assist in responding to requests directed to the CEO's office

  • Provide administrative and logistical advice and support to the Board of Directors

  • Draft Senior Leadership Team agendas, prepare minutes of the meetings and maintain an action registry

  • Prepare regular and ad hoc reports such as the Strategic Directions quarterly updates on behalf of the Executive Office, and Facilitate requests for information and assistance from Ministers' Office, Deputy Ministers, and Members of Parliament, the media, external stakeholders and senior officials

  • Co-supervise the Executive Office Administrative Assistant (0.4 FTE)

  • Manage special projects on behalf of the CEO

Qualifications

  • Excellent oral and written communications skills in English

  • Enthusiastic team player

  • Ability to communicate effectively and tactfully with staff, Board members, senior government officials and the public

  • Well-developed analytical and reasoning skills

  • Ability to apply complex administrative, management concepts and instructions of a general or complex nature

  • Strong organizational and customer service skills

  • Ability to work well under pressure and multitask

  • Professional demeanour

  • Sound judgement, courtesy and discretion

  • Dependability and punctuality are essential

  • Proficient in MS Office suite of products; knowledge of contact management databases would be an asset

Education and Experience

  • 8 - 10 years of progressive administrative assistant experience with a minimum of 4 years as an Executive Assistant to a senior executive

  • The minimum level of knowledge is normally attained through completion of a 3-year Community College program in business administration, or equivalent professional practice in the administrative field

Assets

  • Bilingual – English/French

  • Good knowledge of Board Governance

  • Experience working with a Board of Directors in a governance environment

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​

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Position Title: Administrative Assistant

Reports to: Director, Research and Policy

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians. A non-governmental organization with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."

Working under the direction of the Director, Research Policy, the Administrative Assistant provides support to the director and to division staff through a range of administrative duties. In addition, this position shares the responsibility for facilities-related duties with the Facilities and Executive Office Administrative Assistant. This position is part of an Administrative Support Team that assists other divisions within CCSA as needed.

Responsibilities

Divisional Administrative Assistant responsibilities include:

  • Prepare reports and documents, graphs, and spreadsheets

  • Set up and coordinate meetings and special event logistics (e.g., venue selection, catering, technical requirements, registration, hotel and travel arrangements); provide support to ensure the smooth operation of the meeting or special event

  • Record minutes for division meetings

  • Monitor, respond to and track information requests received from stakeholders via email and phone

  • Distribute the Addiction News Daily e-newsletter prepared by the Information Specialist

  • Update contact databases and records management systems; provide training to division staff on these information systems, as required

  • Maintain and update the division's processes and orientation binder; provide training to new division staff on these processes as required

  • Support staff in assigned project-based work

  • Manage and maintain the director's Microsoft Outlook calendar

  • Record division staff's leave in the Outlook calendar

  • Provide administrative support to the director and division staff (e.g., photocopying, faxing, filing, typing correspondence and other documents, entering documents into templates)

  • Provide administrative support to Issues of Substance Program Committee

  • Other duties as assigned

Qualifications

  • Three to five years of relevant experience

  • Relevant training, preferably through diploma or degree program

  • Excellent skills with Microsoft Office (i.e., Outlook, Word, Excel, PowerPoint) and experience working with databases and online document management systems

  • Excellent oral and written communications in English

  • Innovative attitude to improving the division's processes

  • ​High initiative to learn new skills, procedures, technologies and computer programs

  • Ability to anticipate and act to prevent difficult situations from occurring

  • Detail-oriented

  • Enthusiastic team player

  • Strong organizational skills

  • Ability to work well under pressure

  • Professional demeanour

Assets

  • Bilingualism (English/French)

  • Experience working in a research environment

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​

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Position Title: Human Resources Assistant (12-month contract)

Reports to: Director, Human Resources

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations (NGOs) to improve the health and safety of Canadians. An NGO with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."

Reporting to the Director, Human Resources, the Human Resources Assistant will provide comprehensive administrative support to the daily operations of the HR team, contributing to the efficient and professional delivery of HR programs, processes and services across the organization.

Responsibilities

  • ​Supports the full recruitment cycle: updates job position profiles, prepares job postings, collects and reviews resumes, performs pre-screening, coordinates interviews and tests, and checks references

  • Supports the onboarding of new employees by updating relevant HR records and files

  • Answers basic inquiries from employees

  • Performs general administrative duties such as data entry, filing, minute taking, meeting scheduling, coordinating training sessions, leave administration

  • Assists with other HR projects as they arise

  • Conducts research and analysis as assigned

  • Assists with the planning and coordination of staff events

  • Sits as member of the Social Committee

  • Other duties, as assigned

Education and Experience

  • University graduate

  • ​1 to 2 years in Human Resources with experience in recruitment

  • Recent experience providing administrative support services in a busy environment

  • Client service orientation

  • Excellent organizational skills

  • ​Excellent attention to detail

  • Excellent ability to multitask with multiple competing deadlines

  • Ability and proven track record of working in teams

  • Proficient in Microsoft Office

  • Effective presentation skills

  • Familiarity with the Ontario Employment Standards Act and Accessibility for Ontarians with Disabilities Act

  • Proven track record of taking responsibility, and using good judgment and discretion with matters of confidentiality

Assets

  • Bilingualism — French and English

Key Competencies

  • Critical thinking and problem solving skills

  • Planning and organizing

  • Decision making

  • Communication skills

  • Working with teams

  • Ability to multi-task

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​​

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Position Title: Collective Impact and Performance Measurement Analyst

Reports to: Deputy Chief Executive Officer

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians.

A non-governmental organization (NGO) with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."

Reporting to the Deputy Chief Executive Officer, the Collective Impact and Performance Measurement Analyst is responsible for enhancing CCSA's capacity to achieve and demonstrate impact. This will be achieved by leading the development and implementation of an organizational performance measurement framework that links the theoretical foundations of CCSA's work such as collective impact and integrated knowledge exchange to key performance indicators and continuous quality improvement.

The Collective Impact and Performance Measurement Analyst will also support stakeholder engagement by providing survey and questionnaire development expertise to multi-disciplinary project teams.

Responsibilities

  • Lead the development and implementation of an organizational performance measurement framework, linking conceptual models to program and project monitoring, evaluation, and performance indicators

  • Provide guidance and participate in engaging external stakeholders through, for example, logic model development, data collection and reporting, survey methods, questionnaire development, and focus groups

  • Work closely with divisions and project teams to coordinate data collection and to conduct analysis and reporting on performance indicators

  • Coordinate effective dissemination of findings, conclusions, recommendations and lessons learned in order to promote continuous quality improvement

  • Provide performance measurement data and analysis required for organizational strategic planning

  • Work closely with external firms to conduct evaluations of CCSA activities

  • Participate in special projects and perform additional tasks assigned

Qualifications

  • Master's degree in evaluation, public health, public administration, economics, epidemiology, or other related field

  • Minimum five years of experience with organizational performance measurement, evaluation, or continuous quality improvement

  • Minimum two years of experience working in public health, public policy, or a related field

  • Demonstrated knowledge of a range of performance measurement approaches suitable for evaluating impact in a complex context (e.g., "deliverology")

  • Demonstrated knowledge of qualitative and quantitative data collection methods, including survey administration, questionnaire development, and focus groups

  • Experience in stakeholder consultation through surveys, focus groups, social media, etc.

  • Experience with the preparation and delivery of reports and presentations for senior leadership; Board of Directors​ and external audiences

  • Proven track record of working effectively with multiple teams

  • Strong project management skills

  • Strong​ analytical skills; process and results-oriented

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​​​​

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Future Opportunities​​​​​

​We are always interested in receiving resumes from qualified and committed candidates, particularly in the following areas:

  • Knowledge exchange and partnership development

  • Research and Policy Analyst​​

Please submit your resume to hr@ccsa.ca. Thank you!​​​